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Q. |
What is your return policy? |
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A. |
We proudly back all of our training
materials with a 90-day Money Back Guarantee.
Simply contact us within 90 days from the date of
purchase for a full refund. |
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Q. |
How do I get course updates,
including future new courses? |
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A. |
You will get all course updates,
including at least 12 new releases, for one full year
from the date of purchase. Optionally, you can
then renew your membership with us to continue receiving
annual course updates and new courses. |
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Q. |
Can I customize these training
materials? |
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A. |
Yes, using any word processor (eg
Microsoft Word) you can completely customize and
re-brand each training resource as your own. Add
company logos and color schemes, insert industry
examples, even combine training modules from different
courses to create completely new training programs. |
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Q. |
What types of payment do you
accept? |
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A. |
We accept purchase orders, bank
transfers, and credit cards:
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Visa
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MasterCard
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American Express
*Please note that all charges are in
US dollars. |
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Q. |
If I want to pay by bank
transfer, what banking information do I need?
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A. |
Bank Address:
126 Provost Street, PO Box 369
New Glasgow, NS B2H5E5
Canada
Account # 103630014710
Institution # 002
Branch Transit 10363
SWIFT Code: NOSCUS33 ABA 026002532 |
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Q. |
Are there discounts for
government and not-for-profit organizations?
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A. |
Yes, we do offer non-profit
discounts and government pricing.
Call for complete details. |
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Q. |
What type of support do you
provide? |
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A. |
Although the courseware has been
designed to make it easily customizable, we do provide
unlimited support for any questions you might have.
Simple call toll-free 877-610-3660 or email
support@corporatetrainingmaterials.com. |
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Q. |
Are there discounts for companies
with more than one location? |
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A. |
Yes, there are extensive discounts
for organizations with multiple locations. Please
contact us for a personalized quote. |
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Q. |
Do you offer online training? |
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A. |
Yes, we have a HTML versions of the
training materials for self-paced learning solutions
that compliment instructor-led classroom training.
These HTML versions have been used for to implement:
Web-based intranet application
Integration with Learning
Management System (LMS)
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